A toll-free Helpline allows individuals with MS, family members, care partners, and friends, to speak directly with one of MSAA's experienced specialists who have a social services or counseling background.
MSAA's Helpline may be reached by calling: (800) 532-7667, extension 154 Monday through Friday, 8:30 am to 5:00 pm, eastern time or by emailing MSquestions@mymsaa.org. As noted above, MSAA’s Helpline closes at 5:00 pm eastern time. If this is a life-threatening emergency, please dial 911. You can also reach the National Suicide Prevention Hotline at 1-800-273-TALK and the National Domestic Violence Hotline at 1-800-799-SAFE for 24-hour assistance.
If you would like to chat live via your computer with one of MSAA’s trained professionals, learn more about our online MS Chat feature.
Helpline specialists are available to assist individuals with MS, and the people close to them, adapt to the changes they may be experiencing, as they go through a life-long process of adjustments to best suit their evolving needs. MSAA's specialists can offer encouragement to clients and their care partners to identify obstacles and discover ways to overcome them. Helpline specialists may also recommend the program(s) offered by MSAA and other resources that would be of help to the caller, and assist him or her with the application process.
MSAA's Helpline is an excellent resource for learning about professionals specializing in MS. For instance, MSAA's specialists can provide contacts for and/or information about:
MSAA's Helpline specialists can also help a client prepare for a visit to his or her physician. Under the direction of MSAA's chief medical officer, specialists can provide much information about symptoms, how they are managed, and medications for the treatment of MS. From this, clients and care partners may prepare questions for their healthcare professional. Additionally, Helpline specialists may assist clients with the management of their overall healthcare.
Individuals with MS, care partners, family members, and friends are invited to call or email MSAA's Helpline. Specialists are there to listen, provide reassurance and encouragement, answer questions, and link individuals to appropriate services.
MSAA is also pleased to offer a blog, MS Conversations featuring timely, interactive discussions of topics important to the entire MS community.
and the way you helped me feel less mentally isolated in this new adventure."
Kaylen - Cherry Hill, NJ
|Last Updated on Wednesday, 27 May 2015 06:59|